Best Western Donjon Hotel - Carcassonne

2 Rue Du Comte Roger, Carcassonne, France, 11000  show map
 4 stars
  • Overview
  • Rooms & Availability
  • Location
  • Guest reviews
  • Facilities
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Best Western Donjon Hotel - Carcassonne

Wi-Fi
Parking

EUR 20 per day

Luggage storage
24-hour

Late check-in

24-hour reception

Food/ Drinks

Sports bar

A la carte restaurant

Cafe

Coffee shop

Lobby bar

Shuttle

Paid city shuttle

Fitness/ Gym

Exercise gym

Swimming pool

Outdoor swimming pool

Overview

Situated about 15 minutes' walk from La Bastide Saint Louis, the elegant Best Western Le Donjon Les Remparts Hotel offers an outdoor swimming pool, a courtyard and an indoor swimming pool. In a complex of 3 buildings, Best Western Le Donjon Les Remparts Hotel blends medieval architecture and charms of Carcassonne.

You can find Birds City only 2.6 km from the property. The venue is set within 1 km from Carcassonne city center.

The hotel is set next to a cathedral, ramparts and a basilica.

Best Western Le Donjon Les Remparts Hotel lies within 5 minutes’ drive to Salvaza airport.

Rooms

Cozy rooms at Best Western Le Donjon Les Remparts Hotel are equipped with central heating, a laptop, a laptop-size safe, flat-screen television and free Wi-Fi. Some rooms at Best Western Le Donjon Les Remparts Hotel have a view over the street. Bathrooms are fitted with a bathtub, a hairdryer and a shower.

Eat & Drink

From 07:00 to 10:30 guests are invited to enjoy buffet breakfast in the restaurant. At the restaurant French dishes are served. Restaurant La Marquiere are situated in a beach area, about 250 meters from the venue.

Services

The hotel offers bicycle and car rental services on site.

Relax

The property features babysitting and cots for children.

Internet

Wireless internet is available in the entire hotel for free.

Guest Parking

Private parking is possible on site (reservation might be needed) at EUR 20 per day.

Year renovated:   2008.  Number of rooms:   61.

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Facilities

General

  • Non-smoking property
  • Wi-Fi
  • Paid parking
  • Safe deposit box
  • 24-hour reception
  • Late check-in
  • Express check-in/ -out
  • Pets allowed
  • Rooms/ Facilities for disabled
  • Luggage storage
  • Elevator
  • Souvenir shop
  • Coffee shop
  • Carte blanche
  • Lobby
  • Multilingual staff

Sports & Fitness

  • Exercise gym
  • Tennis

Services

  • Paid city shuttle
  • Room service
  • Car rental
  • Bicycle rental
  • Self-service laundry
  • Dry cleaning
  • Wake up service
  • Shops/Commercial services
  • Newspaper service
  • Bell staff/Porter

Dining facilities

  • Paid breakfast
  • A la carte restaurant
  • Cafe
  • Lobby bar
  • Sports bar

Meeting facilities

  • Business center
  • Meeting/ Banquet facilities
  • Business services
  • Fax/Photocopying

Children's facilities

  • Cribs/ Baby cots
  • Babysitting/Child services

Leisure facilities

  • Outdoor swimming pool
  • Garden area
  • Leisure/ TV room
  • Reflex massage

Room facilities

  • Individual air conditioning
  • Heating
  • Paid in-room safe
  • Mini-bar
  • Dressing area
  • Tea and coffee facilities
  • In-room desk
  • Ironing facilities
  • Rollaway beds

Bathroom

  • Private bathroom
  • Steam shower
  • Hair dryer

Media

  • Television
  • Free local telephone calls
  • Data ports
  • Radio
  • AM/FM alarm clock

Policies

CHECK-IN / CHECK-OUT

Check-in from 4 pm FREE
Check-out until 12 pm FREE

Children and extra beds

One child
0 - 3 years
Extra bed FREE
Maximum capacity of cribs in a room is 1. 
Maximum capacity of cribs and extra beds depends on the room you book. Please check room details before you make a reservation.

Pets

Pets are allowed on request.

How to reach hotel

hotel Best Western Donjon Hotel - Carcassonne Carcassonne location
Show big map »

Hotel Address:

2 Rue Du Comte Roger, Carcassonne, France, 11000

Get directions
City Center
  • Carcassonne
    3300 ft
Airports
  • Salvaza (CCF)
    2.9 mi
  • Mazamet (DCM)
    24.4 mi
Hotel information
  • Check-in:
    from  4 pm
  • Check-out:
    until  12 pm
  • Year renovated:
    2008
  • Number of rooms:
    61

Hotel Awards

FrenchHOTEL AWARDSHighly RecommendedCarcassonneBest Western Donjon

According to guest reviews, the hotel has been rated as
Best Luxury Hotels in France

Use Badge

Rooms and availability

Privilege Double Room
  • Max occupancy:

    2 persons

  • Bed type:

    1 Double bed

  • Check Prices
Room Description:

Standard|ROOM PRIVILEGE

Best Western Donjon photos Room
Double Room
  • Room size:

    165 sq. feet

  • Max occupancy:

    4 persons

  • Bed type:

    1 Double bed, 2 Single beds, 1 Queen-size bed and 1 Single bed

  • Check Prices
  • Room Facilities:
    • Non-smoking
    • Heating
    • Air conditioning
    • + More
  • General:Wi-Fi
  • Individual air conditioning
  • Safe deposit box
  • Pets allowed
  • Facilities for disabled
  • Work desk
  • Ironing facilities
  • Dressing area
  • Electronic key card
  • Trouser/pants press
  • Telephone
  • Bathroom:Bathroom
  • Bath or shower
  • Hair dryer
  • Toilet
  • Bedding:Cribs available
  • Dining:Mini-bar
  • Coffee/tea maker
  • Media:Satellite TV
  • VCR player
  • 220 V AC
  • Wake up service
  • In-house movie
  • Computer hookup
  • Radio
Room Description:

[NON-REFUNDABLE]-1 Queen Bed( Non-Smoking, Classical Room, La Maison Des Remparts, Mini Bar)

Standard Studio
  • Max occupancy:

    2 persons

  • Bed type:

    1 Double bed

  • Check Prices
Triple Room
  • Max occupancy:

    5 persons

  • Bed type:

    2 Single beds, 1 Queen-size bed, Sleeping arrangements for 3 persons

  • Check Prices
  • Room Facilities:
    • Heating
    • Air conditioning
    • + More
  • General:Wi-Fi
  • Safe deposit box
  • Pets allowed
  • Facilities for disabled
  • Work desk
  • Ironing facilities
  • Electronic key card
  • Telephone
  • Bathroom:Hair dryer
  • Dining:Mini-bar
  • Coffee/tea maker
  • Media:Satellite TV
  • 220 V AC
  • In-house movie
  • Computer hookup
Room Description:

TRIPLE TWO BEDS. ROOM ONLY

Suite
  • Max occupancy:

    2 persons

  • Bed type:

    2 Single beds

  • Check Prices
Room Description:

Suite|Twin Morning-suite

Standard Apartment
  • Max occupancy:

    2 persons

  • Bed type:

    1 Double bed

  • Check Prices
Duplex Apartment
  • Max occupancy:

    2 persons

  • Check Prices
Superior Main House Twin Room
  • Max occupancy:

    2 persons

  • Bed type:

    2 Single beds

  • Check Prices
  • Room Facilities:
    • Non-smoking
    • + More
  • Dining:Mini-bar
Room Description:

[NON-REFUNDABLE]-2 Single Beds( Non-Smoking, Superior Room, Main House, Mini Bar)

Best Western Donjon photos Room Hotel information
Superior Room
  • Room size:

    220 sq. feet

  • Max occupancy:

    4 persons

  • Bed type:

    2 Single beds or 1 Double bed, 2 Single beds, 2 Single beds

  • Check Prices
  • Room Facilities:
    • Non-smoking
    • Heating
    • Air conditioning
    • + More
  • General:Wi-Fi
  • Safe deposit box
  • Pets allowed
  • Facilities for disabled
  • Work desk
  • Iron
  • Ironing board
  • Dressing area
  • Electronic key card
  • Telephone
  • Bathroom:Bathroom
  • Bath or shower
  • Hair dryer
  • Toilet
  • Dining:Mini-bar
  • Coffee/tea maker
  • Media:Satellite TV
  • Wake up service
  • Radio
Room Description:

Superior|Superior Room, Multiple Beds, Non Smoking

Superior Triple Room
  • Max occupancy:

    3 persons

  • Bed type:

    Sleeping arrangements for 3 persons

  • Check Prices
  • Room Facilities:
    • Non-smoking
    • Heating
    • Air conditioning
    • + More
  • General:Wi-Fi
  • Safe deposit box
  • Pets allowed
  • Facilities for disabled
  • Work desk
  • Iron
  • Ironing board
  • Electronic key card
  • Telephone
  • Bathroom:Hair dryer
  • Dining:Mini-bar
  • Coffee/tea maker
  • Media:Television
Room Description:

TRIPLE SUPERIOR. ROOM ONLY

Best Western Donjon Location

Legend
  • Current hotel
  • Hotels nearby
  • Other hotels
  • Airports
  • Underground stations
  • Train stations
  • Parks
  • Tourist attractions
  • Museums
  • Convention centers
  • Stadiums
  • Food and meals
  • General

Hover above the icons to see hotel photo and details.

Click the hotel to go to the main hotel page.

Route Planner
Enter your starting point (at least street address and city) to receive driving directions to or from the hotel.

What's nearby

Tourist attractions

  • Jean-Marc Tilché1000 ft
  • Robert Messara4300 ft

Popular areas

  • City Center3000 ft

Places of interest

  • La Cité de Carcassonne400 ft
  • Notre Dame de l'Abbaye1000 ft
  • Eglise Saint Joseph2300 ft
  • Eglise Saint Joseph-Saint Charles2700 ft
  • Cathédrale Saint Michel3700 ft
  • aigles de la cité4000 ft
  • Evêché4300 ft
  • Eglise Saint Vincent4600 ft
  • Eglise du Sacré Coeur1.4 mi
  • Témoins de Jéhovah2.0 mi

Sport related

  • Lou Gabaret SARL1.6 mi

Amusement

  • Le Chamberlain4000 ft
  • maison hanté4000 ft
  • Le Liverpool4600 ft
  • Cap'Cinéma4600 ft

Museums

  • Musée de l'Ecole400 ft
  • Mémoires du Moyen-Age1000 ft
  • Le Musée des Beaux-Arts de Carcassonne3000 ft
  • Le Parc Australien5000 ft

Arboretum, Green spaces, Zoos

  • La Cité des Oiseaux2300 ft

Theaters

  • Mairie Culture3300 ft
  • Association Compagnie Juin 881.7 mi

Local attractions

  • Le Parc Australien5300 ft
    Chemin des Bartavelles, Carcassonne
  • Royal Kids Parc de jeux2.0 mi
    Zone Industriel de Pont Rouge, Carcassonne
  • Jardin aux Plantes Parfumees la Bouichere11.8 mi
    12, rue Dewoitine, Limoux
  • Birds City 1.6 mi
    Colline de Pech Mary, Carcassonne
  • le Moulin a Papier de Brousses10.9 mi
    11 390 Brousses-et-VillaretFrance

Near the hotel

  • School Museum500 ft
    3 Rue du Plo, Carcassonne
  • Le Musee de la Torture de Carcassone1800 ft
    Carcassone Medieval City, Carcassonne
  • Museum of Fine Arts3200 ft
    1 rue de Verdun, Carcassonne
  • Centre Culturel De La Memoire Combattante1200 ft
    102 Rue Trivalle, Carcassonne
  • Basilica of Saint-Nazaire2900 ft
    La Cite, Carcassonne
  • Carcassonne Medieval City4200 ft
    A61 West, Carcassonne
Hotel information
  • Check-in:
    from  4 pm
  • Check-out:
    until  12 pm
  • Year renovated:
    2008
  • Number of rooms:
    61

Hotel Awards

FrenchHOTEL AWARDSHighly RecommendedCarcassonneBest Western Donjon

According to guest reviews, the hotel has been rated as
Best Luxury Hotels in France

Use Badge

Cities nearby
  • Floure hotels - 11 km
  • Capendu hotels - 16 km
  • Montolieu, Languedoc-Roussillon hotels - 16 km
  • Pennautier hotels - 4 km
  • Montreal (Languedoc-Roussillon) hotels - 17 km
  • Aragon hotels - 10 km
  • Ladern-sur-Lauquet hotels - 12 km
  • Labastide-en-Val hotels - 18 km
  • Trebes hotels - 7 km
  • Villedubert, Languedoc-Roussillon hotels - 6 km

Best Western Donjon Reviews

Guest reviews are submitted by our customers after their stay at Best Western Donjon

Average guest rating

8.2out of 10
Fabulous
Based on 653 reviews

Guest reviews

  • Older travelers
    7.0

    My husband and I found the stay at the Best Western Le Donjon to be a very acceptable experience.

  • Group of friends
    8.2

    The hotel was in a superb locationfor taking advantage of Carcassonne City. It had old world charm together with modern facilities and a wonderful garden to take you out of the bustlew of the city.

  • Older travelers
    8.8

    Staff were very helpful. The hotel and the room were better than I expected - and I did expect quite a high standard based on Booking reports. Room was very comfortable and the location within the walled city made for an interesting and enjoyable stay. Haven't stayed at Best Western that I can recall however based on this experience I will be more than happy to book with them in the future.

  • Older travelers
    6.6

    The garden was a tranquil retreat away from the many other tourists.

    We would have enjoyed more choice at breakfast the hot choice for our five day stay was baked egg and sausages every day.

  • Older travelers
    7.8

    Wonderful location in centre of a medieval castle, we stayed in a "privilege" room opening onto a lovely quiet garden(an oasis in such a busy spot) The room itself was small and dull, but it had a very comfortable bed and a good sized shower room. Overall we liked the ambiance of the hotel.

    The breakfast was completely self service continental, nothing special.

  • Older travelers
    7.0

    Fab location inside the city of Carcassone with a lovely little balcony to relax in the evening.

    The bed was awful - a dip into the middle made for a very uncomfortable night's sleep!

  • Group of friends
    9.2

    Location right in the midieval city.

    overnight Parking was tight to get in and dark at the time we accessed it.

  • Older travelers
    8.2

    Location could not be more central. Buffet breakfast was first class

    When I booked I was not aware that the hotel occupied several buildings. Our first room, in "Les remparts", was extremely noisy - no sleep till 2.30 am, - but the staff kindly relocated us for our second night to a room in the main unit, which was excellent.

  • Single
    8.2

    Location in the old town was really nice, with plenty of restaurants at walking distance. The hotel could also be reached easily with the shuttle from Carcassonne airport.

    Wifi connection was not working but the staff helped with providing access to their own computer.

  • Group of friends
    5.0

    The position of the hotel is good - within the walls of the old city. Although the hotel is split across several properties, they are all within easy walking distance.

    The rooms in the 'Remparts' building either face the car park or a square that tends to be noisy at night. Rooms are small. Parking is outside the city walls, and luggage has to be taken to and from the hotel by shuttle, operated by pleasant but overworked staff - be aware that this process this can take 45m.

  • Older travelers
    10.0

    Great situation in the old town. Not noicy. We had the very best room concerning the view, the old castle! Ask for room nr 10. Beautiful room in old style. Very comfortable beds!!! Modern bathroom. Fantastic breakfast!

    You must keep in mind that you have to leave the car outside the city walls, but that was no problem. You can make a reservation by contacting the hotel in advance.

  • Couple
    7.4

    The room was good, clean and big enough.

    When we came to the reception at 14:45 we were told that the room was not ready yet. When it was finally ready the room was in another building 100 meters away, but wi didn't know it until then. I like sparkling water, so I took a bottle of Perrier first from the mini bar. Unfortunately, it had no gas for some reason, the ame story with the second bottle. Maybe it was there for a couple of years already.

  • Single
    10.0

    I enjoyed the calm atmosphere of this hotel and the discretion of the staff. It's a unique blend of old and new, not something you see very often these days.

  • Older travelers
    9.6

    The reception staff were very helpful, the ambience of the hotel was great. We loved the room we had (no 21) on the ground floor with a courtyard.Being inside the walls of the Carcassone castle and stepping out of the hotel on to the cobblestone streets was a delight.

    The only minor thing to note was that at breakfast, some of the food items (eg Yoghurt and scrambled eggs) that were depleted were either not replaced to took a long time to be replaced.

  • Older travelers
    10.0

    It was situated within the city walls, which is what we wanted. Carcassonne is a magical city especially at night!

How to reach hotel

hotel Best Western Donjon Hotel - Carcassonne Carcassonne location
Show big map »

Hotel Address:

2 Rue Du Comte Roger, Carcassonne, France, 11000

Get directions
City Center
  • Carcassonne
    3300 ft
Airports
  • Salvaza (CCF)
    2.9 mi
  • Mazamet (DCM)
    24.4 mi
Hotel information
  • Check-in:
    from  4 pm
  • Check-out:
    until  12 pm
  • Year renovated:
    2008
  • Number of rooms:
    61

Hotel Awards

FrenchHOTEL AWARDSHighly RecommendedCarcassonneBest Western Donjon

According to guest reviews, the hotel has been rated as
Best Luxury Hotels in France

Use Badge