Best Western Donjon - Carcassonne

2 Rue Du Comte Roger, Carcassonne, France, 11000show map
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Rooms and Guests
2Guests1room
Highlights
8
FabulousBased on  571 reviews
Hotel Awards

According to guest reviews, the hotel has been rated as  Best Luxury Hotels in France

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Overview

Best Western Le Donjon Les Remparts Hotel is situated in the center of Carcassonne in 15 minutes walking distance from Tribunal d'Instance . Opened in 1960, the hotel is composed by 3 buildings.

The traditional property is situated 3.2 km away from Le Parc Australien. 10 minutes' walk from Carcassonne city center.

The hotel is set next to a citadel, ramparts and a basilica.

Best Western Le Donjon Les Remparts Hotel is set 5 km from Salvaza airport.

Rooms

There are 61 cozy rooms fitted with heating, Wi-Fi, a private safe, a laptop and a separate toilet. Best Western Le Donjon Les Remparts Hotel offers rooms with garden view. Guests will enjoy a bathtub, a shower and a hairdryer provided in the bathrooms.

Eat & Drink

Every morning a buffet breakfast is served from 07:00 to 10:30. The property features a primary restaurant serving French dishes. Guests can enjoy a meal in Restaurant La Marquiere, which are located in a shopping area, about 5 minutes’ walk from Best Western Le Donjon Les Remparts Hotel.

Services

There are a business centre, a meeting room and a banqueting hall available on site.

Internet

Wireless internet is available in the entire hotel for free.

Guest Parking

Private parking is possible on site (reservation might be needed) at EUR 20 per day.

Year renovated:   2008.  Number of rooms:   61.

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Facilities
Wi-Fi
Parking

EUR 20 per day

Luggage storage
24-hour services

24-hour reception

24-hour room service

Food/ Drinks

Sports bar

Restaurant buffet

Cafe

Coffee shop

Fitness/ Gym

Exercise gym

Swimming pool

Outdoor swimming pool

Spa and relaxation

Massage

Sports & Fitness

  • Exercise gym
  • Tennis

Services

  • 24-hour room service
  • Car rental
  • Bicycle rental
  • Laundry
  • Dry cleaning
  • Wake up service
  • Shops/Commercial services
  • Newspaper service
  • Bell staff/Porter

Dining

  • In-room breakfast
  • Restaurant buffet
  • Cafe
  • Sports bar
  • Buffet breakfast

Business

  • Business centre
  • Meeting/ Banquet facilities
  • Fax/Photocopying

Children

  • Cots
  • Babysitting/Child services

Spa & Leisure

  • Outdoor swimming pool
  • Garden area
  • Leisure/ TV room
  • Massage

Room view

  • Garden view

Room features

  • Individual air conditioning
  • Heating
  • In-room safe
  • Mini-bar
  • Wardrobe
  • Tea and coffee facilities
  • Ironing facilities
  • Rollaway beds

Bathroom

  • Bathroom
  • Shower
  • Hair dryer

Media

  • Television
  • Direct dial telephone
  • Data ports
  • Radio
  • AM/FM alarm clock
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Good to know
Check-infrom 16:00-23:59FREECheck-outuntil 12 pmFREE
Children & extra bedsOne child0 - 3 yearsExtra bedFREEMaximum capacity of cots in a room is 1. 
PetsPets are allowed on request.
Cancellation
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Rooms and availability

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Location
  • Nearby
  • City landmarks
Jean-Marc TilchéJean-Marc Tilché1000 ft
La Cité de CarcassonneLa Cité de Carcassonne400 ft
Eglise Saint JosephEglise Saint Joseph2300 ft
Eglise Saint Joseph-Saint CharlesEglise Saint Joseph-Saint Charles2700 ft
Musée de l'EcoleMusée de l'Ecole400 ft
Mémoires du Moyen-AgeMémoires du Moyen-Age1000 ft
Le Musée des Beaux-Arts de CarcassonneLe Musée des Beaux-Arts de Carcassonne3000 ft
La Cité des OiseauxLa Cité des Oiseaux2300 ft
Mairie CultureMairie Culture3300 ft
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Robert MessaraRobert Messara4300 ft
Cathédrale Saint MichelCathédrale Saint Michel3700 ft
aigles de la citéaigles de la cité4000 ft
Eglise du Sacré CoeurEglise du Sacré Coeur1.4 mi
Lou Gabaret SARLLou Gabaret SARL1.6 mi
maison hantémaison hanté4000 ft
Le ChamberlainLe Chamberlain4000 ft
02 Aventure02 Aventure3.0 mi
Association Compagnie Juin 88Association Compagnie Juin 881.7 mi
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Getting around
Airports
Salvaza (CCF)2.9 mi
Mazamet (DCM)24.4 mi
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Reviews
8.2
FabulousBased on  571  reviews
  • 7.4
    Very good

    Location

    Room we had was in separate annexe whixch we knew about at booking. However, we did not realise how far it was from main building. The room we were allocated was ground floor with a small window the only view from which was of the hotel parking. Hotel parking however, was only available for very small cars, a fact not mentioned in the hotel description. The other secure parking was outside the city walls and had to be accessed arranging with hotel porter. Breakfast only average.

  • 10.0
    Exclusive

    Wonderful old building, very welcoming staff and excellent room. Photo is taken from bedroom window.

    Nothing.

  • 5.8
    Guest rating

    Location

    During the night the heat went off and in the morning no hot water to take a shower. Then when I ask for ride back to the parking lot no one was there to do that it was to early it was 7:30 am. The boiler went out during the night and the staff had no clue what to do or did not call a repair man. The staff was wearing a winter jacket when checked out. I will be calling Best western.

  • 9.2
    Superb

    Great Location in the old town, rooms very comfortable and clean. Hotel has lots of character, staff very helpful.

    Nothing

  • 10.0
    Exclusive

    Friendly Staff. Staff that could speak English. Staff who really gave you confidence that you were going to be looked after well and any problem you might have will be dealt with efficiently. The location was great matched by the same level of customer service.

    Nothing.

  • 9.2
    Superb

    Excellent location! Hotel has great old world character but all modern facilities. We stayed in the main building. Hotel staff are friendly and helpful without being intrusive. Our room was upgraded on check in to a beautiful suite, which was spotlessly clean and well maintained. The large bed was firm and very comfortable. Breakfast is buffet style in a sunny room overlooking a beautiful walled garden, we found there to be plenty of choice from cereals, fruit and yoghurt, pastries and breads with cheese and ham or hot eggs and sausage. We took advantage of the tranquillity and dappled shade of the garden to relax while escaping the afternoon heat.

    Nothing.

  • 9.6
    Exclusive

    Stunning location in Cebtre of Medieval Castle City

    Nothing

  • 10.0
    Exclusive

    Amazing location right inside Le Cite with great value for money deal. Amazing views over the pathways and you really get to enjoy the quiet of the cite after the crowds have gone off. The rooms were very well updated and maintained very well and the beds were really comfortable.

    Nothing

  • 10.0
    Exclusive

    It was fantastically situated! Big rooms, great air conditioning! Friendly helpful staff. Fabulous free car parking and valet service!

    Nothing

  • 9.6
    Exclusive

    Everything. Room, breakfast, location, people...and the beautiful cat in reception.

    Nothing.

  • 5.0
    Guest rating

    Location

    Small crowded bedroom Very crowded noisy breakfast area

  • 9.6
    Exclusive

    The Location is Great and very impressive, the Hotel as well with excellent Service

    Nothing

  • 8.8
    Superb

    Being in the walled city and close to the historical attractions

    Nothing

  • 10.0
    Exclusive

    location fab room in the courtyard staff were lovely

    nothing

  • 8.2
    Fabulous

    The hotel was well situated within the walls of carcassone. tHE room was comfortable with its own private patio

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Highlights
8
FabulousBased on  571 reviews
Hotel Awards

According to guest reviews, the hotel has been rated as  Best Luxury Hotels in France

Use Badge
Good to know
Check-infrom 16:00-23:59FREECheck-outuntil 12 pmFREE
Children & extra bedsOne child0 - 3 yearsExtra bedFREEMaximum capacity of cots in a room is 1. 
PetsPets are allowed on request.
Cancellation
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Getting around
Airports
Salvaza (CCF)2.9 mi
Mazamet (DCM)24.4 mi
+ More- Less
Check rooms and rates
exclusive online offers!
Check-in
Select date
Check-out
Select date
Rooms and Guests
2Guests1room
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